PAYMENT METHODS
• We accept Visa and Mastercard.
• AMEX is not accepted.
• All our prices are in US dollars. 18% gratuities and 16% taxes will be added.

AFTER HOURS FEE
• Set-ups before 8:00 am or after 7:00 pm requires a 30% extra charge.

MINIMUM SERVICES REQUIRED
• 4 services are required to go in Cabo San Lucas and San Jose del Cabo.
• 8 services are required to go to Puerto Los Cabos and El Encanto de La Laguna.
• 10 services are required to go to Cerritos, Rancho Pescadero or Todos Santos.
• East Cape area: case by case.

TRAVELING FEE
• Cabo San Lucas and San Jose del Cabo do not require a traveling fee.
• El Encanto de La Laguna and Puerto Los Cabos require a $60.00 USD fee.
• Cerritos, Rancho Pescadero or Todos Santos require a $100 USD fee.
• East Cape area: case by case.

EXTRA FEES
• If more than 4 therapists are needed for one appointment, additional transportation will be necessary. Therefore, an
extra fee of $100.00 USD will be added to your final bill.
•If the client arrives 60 min. after set up time, a fee of $100 usd will be added.

SET UP TIME
• Kindly consider your spa appointment has a 30 minute set-up time before the starting time of services.

CANCELATION POLICIES
• For all groups (6 or more) we require 48 hrs. cancellation notice, to the exception of Holiday Season, when we
require a 7-day cancellation notice.

•Cancellation for spa appointments scheduled within twenty-one (21) days of the service date must be made with a minimum seventy-two (72) hours’ notice.
For bookings taking place during the holidays (including, but not limited to, Thanksgiving, Christmas, and New Year) a minimum thirty (30) days’ notice is required for cancellation.
In both instances, failure to follow the required notice period will result in the forfeit of any payments made, and no refunds or credits will be issued.

SPEIAL CASES OF CANCELATION NOTICE
• Reservations made from one day to the next: If a reservation has been made less than 24 hours from the appointment
starting time (from one day to the next), no cancellations will be allowed after 6:00 PM on the day that appointment
has been made. Cancellations will only be allowed by calling our office before 6 PM MST closing time. If we
have not received the phone call, the appointment will be charged in full.
• Reservations made for the same day. If a reservation has been made for the same day of inquiry, a 4-hour cancellation
notice will be required.
• Cancelation policy due to Covid- 19: Any deposit charged for spa services is non-refundable but applicable to be
used within the next 6 months.